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KeyReaL
Contributor III
Contributor III

The question on the formation of the Export OverView report in the standard Operation Monitor report

Hello,

We have a controversial question, in the "Operation Monitor" report on the "Session Details" sheet, according to the application shows the use of 4 employees, but if you look at "Export Overview", then an employee appears who unloaded the report, but is not shown in the list of "Session Details", as this is May be?

Found in the article on the website Help: ".... Operations Monitor Excludes Short Sessions (Less than 40 Seconds) that get your Registered in Sessions Monitor Due Respective Design Choices."

But after looking at the logs on the server, he determined that the user was in the application for more than 1 minute.

Can I unload the report in Excel without entering the application (without fixing the session in the report)?

Regards Kirill

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