Timeouts (Session timed out due to inactivity) in Public Application (in the Qlik Analytics Platform)

[jbchurchill]

This is happening all the time on our Qlik sites (in the QAP for making apps public) and also in our Qlik Sense Environment. The frequency of these "timeout errors" seems to increase through time (server reboot sometimes seems to help but usually not for very long). It seemed like it went away for a while but then comes back. Does anyone have any idea why this is happening? It is very frustrating (terrible UX) and keeps us from wanting to make these applications available publicly. 

Session Timeout

[Albert_Candelario]

Hello @jbchurchill ,

Thanks for posting.

If the session is timing out before the value on the virtual proxy I would recommend by checking this detailed document.

Hub access times out with: Error Connection lost. ... - Qlik Community - 1712823

Kindly, have a look and hopefully it helps to find the culprit of it.

Cheers,

Albert