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MehdiFaleh
Contributor II
Contributor II

Unable to access Qlik Sense Hub with error: The proxy is waiting for a new session

Hello Community,

Qlik sense  enterprise 

OS: Windows 2019 server

Cannot access Qlik sense Hub  and error is " the proxy is waiting for a new session"

QMC access is OK

 

Labels (2)
2 Solutions

Accepted Solutions
Benoit_C
Support
Support

Hello MehdiFaleh,

 

- As it was working before, what has changed since then?

 

- If you start IIScrypto.exe (https://www.nartac.com/Products/IISCrypto/Download) what is your configuration ?
 

- Do you see the Qlik Sense certificates if you go to the MMC console ?

- Do you have below ports opened, can you double check ?

https://community.qlik.com/t5/Knowledge/Proxy-RIM-node-error-from-HUB-quot-the-proxy-is-waiting-for-...

 

Regards,

Benoit
 

View solution in original post

MehdiFaleh
Contributor II
Contributor II
Author

Hello @Benoit_C 

now its working i ve checked the windows updates and the latest software installation and have found that i have installed the HFSQL database server it uses the same port as proxy (4900) now i ve changed the port in the hfsql database server and its working 

Regards,

Mehdi

View solution in original post

6 Replies
MehdiFaleh
Contributor II
Contributor II
Author

Capture.PNG

 

Benoit_C
Support
Support

Hello @MehdiFaleh,

 

What is the Qlik Sense version ? Was it working before ?

 

Check the below article with some possible solution:

https://community.qlik.com/t5/Knowledge/Qlik-Sense-quot-The-proxy-is-waiting-for-a-new-session-quot-...

 

Regards,

Benoit

MehdiFaleh
Contributor II
Contributor II
Author

Hello @Benoit_C 

Qlik sense entreprise latest version

yes it was working before 

i tried all the solutions in this link: 

https://community.qlik.com/t5/Knowledge/Qlik-Sense-quot-The-proxy-is-waiting-for-a-new-session-quot-...

 

not working 

Benoit_C
Support
Support

Hello MehdiFaleh,

 

- As it was working before, what has changed since then?

 

- If you start IIScrypto.exe (https://www.nartac.com/Products/IISCrypto/Download) what is your configuration ?
 

- Do you see the Qlik Sense certificates if you go to the MMC console ?

- Do you have below ports opened, can you double check ?

https://community.qlik.com/t5/Knowledge/Proxy-RIM-node-error-from-HUB-quot-the-proxy-is-waiting-for-...

 

Regards,

Benoit
 

MehdiFaleh
Contributor II
Contributor II
Author

Hello @Benoit_C 

now its working i ve checked the windows updates and the latest software installation and have found that i have installed the HFSQL database server it uses the same port as proxy (4900) now i ve changed the port in the hfsql database server and its working 

Regards,

Mehdi

Benoit_C
Support
Support

Hi @MehdiFaleh,

Thanks for confirming, I'm glad is now solved.

Regards,

Benoit