Error while connecting to salesforce from talend

[Pooja_kataria]

Hi All,

We are facing this error while connecting to the salesforce .This error is not happening everytime but it is unusual and sometimes it is giving problem to connect .

Following are the details of the error :

Caused by: java.net.ConnectException: ConnectException invoking https://login.my.salesforce.com/services/apexrest/inquire: Connection timed out: connect

INFO  | jvm 1  | 2022/11/07 02:28:04 | at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

INFO  | jvm 1  | 2022/11/07 02:28:04 | at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)

INFO  | jvm 1  | 2022/11/07 02:28:04 | at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)

Can anyone please help with this ?

PS: We dont have proxy .

[Anonymous]

Hi @POOJA KATARIA​ 

I didn't find any similar issues reported before on community and bugtracker. Please provide the following information for us to be more better evaluate the issue:

- Product version (such as Talend Cloud Real-Time Big Data Platform (7.3.120200219_1130)

- Operating System (such as Windows 10, 64 bit)

- Java version (such as Oracle JDK build 11.0.8+10-LTS)

-Salesforce version.

Regards

Shong

[Anonymous]

@POOJA KATARIA​  could you please try to increase the Timeout to for tSalesforcexxx component (in it's Advanced Settings)

if it still doesn't help, it maybe a network issue, please double check if your network is stable