TAC > Job Conductor > Run hangs with "Waiting for the screenshot to become available..."

[Anonymous]

Hello,

I am running job by uploading .zip file of my artifact.

Running job from TAC > Job Conductor displays ""Waiting for the screenshot to become available" and does not proceed. (screenshot attached).

There are other jobs in "running" state which did not have this issue.

But now, running any job throws this issue.

Is there any way I can troubleshoot what is causing this issue?

[Anonymous]

Hello,

Could you please clarify in which Talend version/edition you are? Is there any error message in execution log?

You can find the job execution log in this path: <Job Server install dir>\TalendJobServersFiles\jobexecutions\logs

Best regards

Sabrina