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Hello Team,
I had created Talend Academy account as a part of learning purpose which is not a subscription version.
I have used the username as my organization email address. Now I need to deactivate this account and I tried to login and search the option but could not find any. The options are disabled as shown in the attachment.
Please let me know how to deactivate it.
Regards
Hello @Ganshyam Patel
It seems deactivation is not necessary for your situation, as I was informed that our support team sent you the appropriate licenses and you are on the correct subscription. Feel free to let me know if your root issue is fixed now.
Best regards
Sabrina
Hello,
Sorry for getting in back to you so late.
Could you please send me a private message with your Talend Academy Account (username, email address) and I will escalate your issue to our training team?
Best regards
Sabrina
Hello @Xiaodi Shi
Thanks ,
I have messaged you the required details.
Regards.
Hello @Ganshyam Patel
Really thanks for your prompt reply and I have already escalated your issue to our training team and will come back to you as soon as we can.
Best regards
Sabrina
Hello @Ganshyam Patel
Our training team has deactivated your account now. Could you please take a look at it to see if it is OK with you?
Best regards
Sabrina
Hello @Xiaodi Shi
Thanks ,
I had a look and see that it is still active.
Regards
Hello,
Could you please show us your account status screenshot in a private message so that I could re-forward it to our training team for further processing.
Really sorry for any inconvenience.
Best regards
Sabrina
Yes , I have shared the details over message. Please validate.
Hello,
Thanks for sharing the details over message and I have reported it to our training team already.
We will keep you updated to this issue.
Best regards
Sabrina
Hello @Xiaodi Shi
Request to please go through the Message.
Regards