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csunitdata
Contributor

Unable to connect BOX via FTP

We are not able to establish a successful connection to BOX directories using tftpconnection.

However, we are able to connect using other ftp clients such as WinScp.

0695b00000UzO3GAAV.png

0695b00000UzO5CAAV.png

Its strange how it establishes connection via WinSCP and not via talend. the error we are getting is this: I am sure i am using same login password at both the places.

   Starting job Test_BoxConnection at 10:51 14/09/2022.

   [statistics] connecting to socket on port 3403

   [statistics] connected

   [ERROR] 10:51:27 dataanalytics_etl_202206.test_boxconnection_0_1.Test_BoxConnection- tFTPConnection_1 - Can't create connection: Login failed

   Exception in component tFTPConnection_1 (Test_BoxConnection)

   java.lang.RuntimeException: Login failed

    at dataanalytics_etl_202206.test_boxconnection_0_1.Test_BoxConnection.tFTPConnection_1Process(Test_BoxConnection.java:834)

    at dataanalytics_etl_202206.test_boxconnection_0_1.Test_BoxConnection.runJobInTOS(Test_BoxConnection.java:7287)

    at dataanalytics_etl_202206.test_boxconnection_0_1.Test_BoxConnection.main(Test_BoxConnection.java:6991)

   [FATAL] 10:51:27 dataanalytics_etl_202206.test_boxconnection_0_1.Test_BoxConnection- tFTPConnection_1 Login failed

   java.lang.RuntimeException: Login failed

    at dataanalytics_etl_202206.test_boxconnection_0_1.Test_BoxConnection.tFTPConnection_1Process(Test_BoxConnection.java:834) [classes/:?]

    at dataanalytics_etl_202206.test_boxconnection_0_1.Test_BoxConnection.runJobInTOS(Test_BoxConnection.java:7287) [classes/:?]

    at dataanalytics_etl_202206.test_boxconnection_0_1.Test_BoxConnection.main(Test_BoxConnection.java:6991) [classes/:?]

   [statistics] disconnected

   

   Job Test_BoxConnection ended at 10:51 14/09/2022. [Exit code = 1]

when i tried to check "FTPS Support", it is asking for some "Keystore File", which i don't know how to generate or use.

0695b00000UzO7hAAF.png

if anyone able to pass through issue and have some inputs for me, greatly appreciated.

I believe I have to ask something to box admin or network admin or talend expret, but I am not sure what the right questions are. please help.

this is reference from box documentation: I'm Having Trouble Using FTP with Box – Box Support

Thanks!!

Labels (4)
1 Solution

Accepted Solutions
Anonymous
Not applicable

2 Replies
Amanda2569
Contributor

I faced similar kind of issue last time, I am still searching for some proper solution.

 

Anonymous
Not applicable

Hello,

Could you please let us know if this KB article helps?

https://community.talend.com/s/article/Specifying-a-keystore-file-of-a-tFTPConnection-with-FTPS-supp...

Best regards

Sabrina