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Unable to connect BOX via FTP
We are not able to establish a successful connection to BOX directories using tftpconnection.
However, we are able to connect using other ftp clients such as WinScp.
Its strange how it establishes connection via WinSCP and not via talend. the error we are getting is this: I am sure i am using same login password at both the places.
Starting job Test_BoxConnection at 10:51 14/09/2022.
[statistics] connecting to socket on port 3403
[statistics] connected
[ERROR] 10:51:27 dataanalytics_etl_202206.test_boxconnection_0_1.Test_BoxConnection- tFTPConnection_1 - Can't create connection: Login failed
Exception in component tFTPConnection_1 (Test_BoxConnection)
java.lang.RuntimeException: Login failed
at dataanalytics_etl_202206.test_boxconnection_0_1.Test_BoxConnection.tFTPConnection_1Process(Test_BoxConnection.java:834)
at dataanalytics_etl_202206.test_boxconnection_0_1.Test_BoxConnection.runJobInTOS(Test_BoxConnection.java:7287)
at dataanalytics_etl_202206.test_boxconnection_0_1.Test_BoxConnection.main(Test_BoxConnection.java:6991)
[FATAL] 10:51:27 dataanalytics_etl_202206.test_boxconnection_0_1.Test_BoxConnection- tFTPConnection_1 Login failed
java.lang.RuntimeException: Login failed
at dataanalytics_etl_202206.test_boxconnection_0_1.Test_BoxConnection.tFTPConnection_1Process(Test_BoxConnection.java:834) [classes/:?]
at dataanalytics_etl_202206.test_boxconnection_0_1.Test_BoxConnection.runJobInTOS(Test_BoxConnection.java:7287) [classes/:?]
at dataanalytics_etl_202206.test_boxconnection_0_1.Test_BoxConnection.main(Test_BoxConnection.java:6991) [classes/:?]
[statistics] disconnected
Job Test_BoxConnection ended at 10:51 14/09/2022. [Exit code = 1]
when i tried to check "FTPS Support", it is asking for some "Keystore File", which i don't know how to generate or use.
if anyone able to pass through issue and have some inputs for me, greatly appreciated.
I believe I have to ask something to box admin or network admin or talend expret, but I am not sure what the right questions are. please help.
this is reference from box documentation: I'm Having Trouble Using FTP with Box – Box Support
Thanks!!
Accepted Solutions

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Hello,
Could you please let us know if this KB article helps?
Best regards
Sabrina

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I faced similar kind of issue last time, I am still searching for some proper solution.

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Hello,
Could you please let us know if this KB article helps?
Best regards
Sabrina
