Geo Connector does not go to next screen

[Lauri]

I'm new to GeoAnalytics.  I'm trying to use the wizard to create a load script, but after I fill it in (under "Step 1 - Selection Operation") and click the Next button, nothing happens. Only the Cancel button works.

I have the license for GeoAnalytics. Using on-premise Sense Enterprise June 2020. The GA connector is February 2019 and tests out OK:

Am I missing a setup step? Are there script templates that I can copy from instead of using the wizard?

[martyginqo]

I have experienced the same issue from time to time. Unfortunately a hard browser refresh is needed to correct. This undoes all of the input fields and is a bit of a pain.

I would consider opening a support case - perhaps @Patric_Nordstrom  can weigh in on this.

Martin.

[Lauri]

Thanks, Martin. A hard refresh isn't working for me... I'll try the support route.

[Patric_Nordstrom]

@Lauri  please do, it's a new error to us. Thanks, Patric

[DavidVal]

Did you find a solution for this issue?

[Lauri]

@DavidVal : I found a script to use instead of the wizard (which just generates the script). This was for driving distance. I can try to dig it up for you if you'd like. 

[Patric_Nordstrom]

Make sure to use latest versions of the extensions and the geo server, Feb 2019 ia very old.

Thanks,

Patric

[paolo_cordini]

I noticed that this happens when you switch to a different  view (e.g. from the script editor to the sheet view). When you switch back to the script editor you are not able to use the wizard any more.

A simple workaround is avoiding to switch view in the same browser window. If you switch to a new window ("open in new tab") and you keep the script editor open, you can continue to use the wizard.