Meet network issue during connection to server

[Anonymous]

Hi,

I got an issue trying to launch Talend cloud. Identification with ID/PWD goes well. (license is OK)
But then I got the issue Meet network issue during connection to server as you can see on my screenshots below.

Here is the details : java.net.ProtocolException: Server redirected too many times (20)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1902)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1492)
at java.net.HttpURLConnection.getResponseCode(HttpURLConnection.java:480)
at sun.net.www.protocol.https.HttpsURLConnectionImpl.getResponseCode(HttpsURLConnectionImpl.java:347)
at org.talend.repository.remoteprovider.rest.RestUtil.request(RestUtil.java:160)
at org.talend.repository.remoteprovider.rest.RestUtil.request(RestUtil.java:190)
at org.talend.repository.remoteprovider.rest.RestUtil.request(RestUtil.java:89)
at org.talend.repository.remoteprovider.rest.RestUtil.getResponse(RestUtil.java:72)
at org.talend.repository.remoteprovider.rest.request.ServerCheckRestApi.getServerType(ServerCheckRestApi.java:51)
at org.talend.repository.remoteprovider.client.ClientFactory.getClient(ClientFactory.java:97)
at org.talend.repository.remoteprovider.RemoteRepositoryFactory.enableSandboxProject(RemoteRepositoryFactory.java:1524)
at org.talend.core.repository.model.ProxyRepositoryFactory.enableSandboxProject(ProxyRepositoryFactory.java:2336)
at org.talend.repository.ui.login.LoginProjectPage$1.run(LoginProjectPage.java:521)
at org.eclipse.swt.custom.BusyIndicator.showWhile(BusyIndicator.java:70)
at org.talend.repository.ui.login.LoginProjectPage.isNeedSandboxProject(LoginProjectPage.java:516)
at org.talend.repository.ui.login.LoginProjectPage.refreshNecessaryVisible(LoginProjectPage.java:1305)
at org.talend.repository.ui.login.LoginProjectPage.refreshNecessaryVisible(LoginProjectPage.java:1299)
at org.talend.repository.ui.login.LoginProjectPage.refreshProjectListAreaEnable(LoginProjectPage.java:1289)
at org.talend.repository.ui.login.LoginProjectPage.fillUIProjectList(LoginProjectPage.java:1830)
at org.talend.repository.ui.login.LoginProjectPage$22.run(LoginProjectPage.java:1781)
at org.eclipse.swt.custom.BusyIndicator.showWhile(BusyIndicator.java:70)
at org.talend.repository.ui.login.LoginProjectPage.fillUIProjectListWithBusyCursor(LoginProjectPage.java:1777)
at org.talend.repository.ui.login.LoginProjectPage.fillUIContents(LoginProjectPage.java:631)
at org.talend.repository.ui.login.LoginProjectPage$2.run(LoginProjectPage.java:545)
at org.eclipse.swt.custom.BusyIndicator.showWhile(BusyIndicator.java:70)
at org.talend.repository.ui.login.LoginProjectPage.fillUIContentsWithBusyCursor(LoginProjectPage.java:541)
at org.talend.repository.ui.login.LoginProjectPage.refreshUIData(LoginProjectPage.java:638)
at org.talend.repository.ui.login.AbstractActionPage.preShowPage(AbstractActionPage.java:92)
at org.talend.repository.ui.login.LoginDialogV2.showFirstPage(LoginDialogV2.java:282)
at org.talend.repository.ui.login.LoginDialogV2.createDialogArea(LoginDialogV2.java:221)
at org.talend.repository.ui.login.LoginDialogV2.createContents(LoginDialogV2.java:190)
at org.eclipse.jface.window.Window.create(Window.java:435)
at org.eclipse.jface.dialogs.Dialog.create(Dialog.java:1101)
at org.eclipse.jface.window.Window.open(Window.java:797)
at org.talend.repository.RepositoryService.openLoginDialog(RepositoryService.java:338)
at org.talend.rcp.intro.Application.logUserOnProject(Application.java:501)
at org.talend.rcp.intro.Application.start(Application.java:198)
at org.eclipse.equinox.internal.app.EclipseAppHandle.run(EclipseAppHandle.java:196)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(EclipseAppLauncher.java:134)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(EclipseAppLauncher.java:104)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:380)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(EclipseStarter.java:235)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:648)
at org.eclipse.equinox.launcher.Main.basicRun(Main.java:603)
at org.eclipse.equinox.launcher.Main.run(Main.java:1465)

Thank you in advance to any one who may be able to give me some ideas.

Best regards

[Anonymous]

Hello,

Do you lost internet connection when it happened? On which talend cloud build version you got this issue?

Best regards

Sabrina

[Anonymous]

Hello,

Are you using your login name to login from talend studio.

Best regards

Sabrina

[Venkat6]

Hi Team,

I am using Talend 8.0.1 version and i am trying to open the studio but i am getting the below error message:

Can you please help me out here

Regards,

Venkat

[Anonymous]

Hello,

Is your license valid and able to be located in local for talend studio search it?

Are you able to open your talend tmc cloud successfully in your current browser?

This Net issue occurred window is keeping pop up even after 30 s connection timeout?

More information will be helpful for us to address your issue.

Best regards

Sabrina