Not able to open Talend Studio 6.2.1 with error module: org.eclipse.jdt.launching.macosx

[Anonymous]

 Hi Team,

I tried opening Talend Studio 6.2.1 couple of times but facing following error at its initial stage only :

!ENTRY org.eclipse.jdt.launching.macosx 4 0 2017-05-15 02:57:19.118
!MESSAGE FrameworkEvent ERROR
!STACK 0
org.osgi.framework.BundleException: Could not resolve module: org.eclipse.jdt.launching.macosx [452]
Unresolved requirement: Require-Capability: eclipse.platform; filter:="(osgi.os=macosx)"

at org.eclipse.osgi.container.Module.start(Module.java:434)
at org.eclipse.osgi.container.ModuleContainer$ContainerStartLevel.incStartLevel(ModuleContainer.java:1582)
at org.eclipse.osgi.container.ModuleContainer$ContainerStartLevel.incStartLevel(ModuleContainer.java:1561)
at org.eclipse.osgi.container.ModuleContainer$ContainerStartLevel.doContainerStartLevel(ModuleContainer.java:1533)
at org.eclipse.osgi.container.ModuleContainer$ContainerStartLevel.dispatchEvent(ModuleContainer.java:1476)
at org.eclipse.osgi.container.ModuleContainer$ContainerStartLevel.dispatchEvent(ModuleContainer.java:1)
at org.eclipse.osgi.framework.eventmgr.EventManager.dispatchEvent(EventManager.java:230)
at org.eclipse.osgi.framework.eventmgr.EventManager$EventThread.run(EventManager.java:340)

Below are the details regarding the Java version and OS that I am using :

java.version=1.8.0_102
java.vendor=Oracle Corporation
BootLoader constants: OS=win32, ARCH=x86_64, WS=win32, NL=en_US

Please find the attached log detail error that has been encountered. Kindly provide solution to this issue as soon as possible.

Thanks,

Amruta

[Anonymous]

Hello,

What's the OS you are using?

Talend is only supported on Java CPS Versions, not Java PSU.

Please take a look at: http://www.oracle.com/technetwork/java/javase/cpu-psu-explained-2331472.html.

Is it working when you use java.version=1.8.0_101 instead?

Best regards

Sabrina

[Anonymous]

Getting the same error:

!ENTRY org.eclipse.jdt.launching.macosx 4 0 2017-06-20 13:59:46.759
!MESSAGE FrameworkEvent ERROR
!STACK 0
org.osgi.framework.BundleException: Could not resolve module: org.eclipse.jdt.launching.macosx [427]
Unresolved requirement: Require-Capability: eclipse.platform; filter:="(osgi.os=macosx)"

at org.eclipse.osgi.container.Module.start(Module.java:434)
at org.eclipse.osgi.container.ModuleContainer$ContainerStartLevel.incStartLevel(ModuleContainer.java:1582)
at org.eclipse.osgi.container.ModuleContainer$ContainerStartLevel.incStartLevel(ModuleContainer.java:1561)
at org.eclipse.osgi.container.ModuleContainer$ContainerStartLevel.doContainerStartLevel(ModuleContainer.java:1533)
at org.eclipse.osgi.container.ModuleContainer$ContainerStartLevel.dispatchEvent(ModuleContainer.java:1476)
at org.eclipse.osgi.container.ModuleContainer$ContainerStartLevel.dispatchEvent(ModuleContainer.java:1)
at org.eclipse.osgi.framework.eventmgr.EventManager.dispatchEvent(EventManager.java:230)
at org.eclipse.osgi.framework.eventmgr.EventManager$EventThread.run(EventManager.java:340)

Below are the details:

64 bit windows 10

java version 1.8.0_121

[Anonymous]

Hello,

Is java CPS version Ok with you? Does this solution resolve your startup issue?

Best regards

Sabrina

[Anonymous]

Hi stips,

Are you referring to talend subscription solution 6.2.1? If so, did you use talend installer to install your product?

Are you using oracle JDK 1.8? Could you please execute java -version in command prompt to see if your java environment is set correctly in your window 10?

Best regards

Sabrina

[Anonymous]

I'm using version 6.3.1 and the jdk version is 1.8

[Anonymous]

Hi,

Is your version 6.3.1 subscription solution? Are you using talend installer to install your product? More information will be helpful for us to address your issue quickly.

Best regards

Sabrina

[Anonymous]

Yes, 6.3.1 subscription solution installed using the talend installer on windows 10 machine with java 1.8 

Let me know what all information will be helpful

[Anonymous]

Hello,

We suppose that there is something wrong with your installation when you use installer to install your product.

Would you mind creating a case on talend support portal so that we can give you a remote assistance(webex) through support cycle with priority?

Best regards

Sabrina

[Anonymous]

I am getting the same error. were you ever able to resolve this??