Access denied in published app

[agigliotti]

Hello,

I'm using Qlik Sense Enterprise April '19 version and I get "Access denied" error message opening the sheet with the advanced analytics toolbox extension https://github.com/mhamano/advanced-analytics-toolbox

It occurs only for published apps.

How can I fix it?

Many thanks in advance for your time.

Kind Regards
Andrea

[Clever_Anjos]

Please check the security rules applied to your extension

[agigliotti]

i didn't create any custom rule for that extension.
what could be the reason the error occurs only in published app?

[Clever_Anjos]

Try troubleshooting using Google Chrome F12 Developer tools checking the console

[agigliotti]

I tried to troubleshooting as you suggested but I can't understand where the issue is coming from.

Attached the printscreen of google chrome console.

However I noted resizing the console window as well as full screen mode the chart extension is being rendered !?

Could this helps?

[bediehau]

have you found a solution to this?

I have the same issue with #AeS Flip Switch extension
https://github.com/AssureeServices/Qlik-Sense-Extension-FLIP-SWITCH

Works perfectly in desktop or work folder, but shows error when published.
(does execute its functionality, which is changing a variable, but the eror message pops up every time)

[agigliotti]

I don't unfortunately.

[Mihael_Radosevic]

I had the same issue in another extension.

After removing the API call "global.isPersonalMode" it disappeared.

[aldo92992]

hi, I am dealing with the same problem now, so I want to know if you have found a solution to this and can help me please..

[agigliotti]

About that extension i guess there is not a solution because it seems no more supported by the owner.
So I decided to use the native chart object to display result from R.