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cathy_li
Contributor II
Contributor II

Error in Tabular reporting

Hi Everyone,

I attempted to use Tabular Reporting to create reports, but encountered an error after creating a report task.

cathy_li_0-1702540680374.png

cathy_li_1-1702540714723.png

Is there an alternative method to identify the cause of the error? Or does anyone know what I might be missing?

Thank you!

Labels (2)
6 Replies
DaveChannon
Employee
Employee

Hi @cathy_li 

You might have more replies on the Qlik Reporting Service forum: https://community.qlik.com/t5/Qlik-Reporting-Service/bd-p/reporting-service

That said, a couple of thoughts:

  • Does the tenant have a valid email configuration in the management console? Does the email test work?
  • On the recipients tab, does the email address look correct? Are the filters valid? Does it send without a filter? 
  • Do you have section access set up on that user? If so, does it give them access to data? 
cathy_li
Contributor II
Contributor II
Author

Hi @DaveChannon ,

Thank you for reply!

1. The email test looks good.

2. I tired to send it without the filter. May I know if my recipients setting is correct?

cathy_li_0-1702544854832.png

3. We do not set up  section access. 

Thank you!

 

 

DaveChannon
Employee
Employee

@cathy_li I believe what matters is that it displays correctly in the reporting section, does it look good there?

Example (note I have a filter called Alpha assigned to both users):

Screenshot 2023-12-14 at 09.33.53.png

cathy_li
Contributor II
Contributor II
Author

@DaveChannon here is the recipient information:

cathy_li_0-1702547941714.png

I have also attached my template. Could you please review it for any issues? Thank you very much!

 

belzaffa
Partner - Contributor
Partner - Contributor

Hello!

did you find the error? Were you able to solve the problem?

I am trying to send the report but I have the same error.

 

AlejandroJuarez
Contributor III
Contributor III

tengo el mismo problema