Language? Cache Burst Issue

[DeanKemp]

We recently updated to the November 2024 Qlik Sense Enterprise upgrade and are running into a few issues with potentially cross site authentication. 

Steps taken by external user 

1. Access public facing website 

2. Click link to login to subdomain 

3. Auth via SSO 

4. Click link within sub domain to be directed to Qlik Hub 

5. Page hangs silently (Shows "bubbles" continuously) 

If i check the web dev tools i can see that the Language?Cachebust=(Random Number) load is just sitting on pending. We are in NZ and have our language set to English so I'm unsure what the potential issue could be. 

This process was fully functional prior to the update. 

[skumar]

We have this November 2024 on the server.
clearing browser cache, cookies worked for only few users. but not for others. bubbles on hub continues. Our customers impacted heavily on this.
we don't know what still to be done further.
any permanent solution for this???

[DeanKemp]

Hi there @skumar, the issue we were facing here was unexpectedly large header sizes that was being caused by tracking cookies from our main web domain that you would use to login to the sub domain. So if you are encountering this issue check this as a possible solution. 

[RafaelBarrios · Accepted solution]

Hi @DeanKemp 

For sure this will helps, we upgraded recently and had the same issue

https://community.qlik.com/t5/Official-Support-Articles/Qlik-Sense-Client-Managed-Adjust-the-MaxHttp...

hope this helps…

[DeanKemp]

Yes, this was the solution for us but it took a fair amount of time to reach this point. 

[RafaelBarrios]

Glad you made it !!!

[skumar]

Yes, this solution worked for us.
but still is this issue fixed on any patch release?

[DeanKemp]

I would say its hard to pinpoint this as specifically being a Qlik updated related issue as there are a few variables at play, like our own tracking cookies inflating the size of the header and im vaguely aware of changes being made to third party cookies that might play a part.