Skip to main content
Announcements
See what Drew Clarke has to say about the Qlik Talend Cloud launch! READ THE BLOG
cancel
Showing results for 
Search instead for 
Did you mean: 
pwalessi
Partner - Contributor
Partner - Contributor

ODOO INTEGRATION SETUP STAGE FAILS WITH OBSCURE ERROR

We're seeings intermittent errors setting up our Odoo integrations that have no output, and appear to be internal to the Blend. The error is showing up in the setup step of the Log Call blend in our Odoo bundle. We have found that the initial step to pull Helpdesk teams from Odoo is failing with a "Server error". Example errored setup attempt: https://admin.blendr.io/widgets/d287a1f0-072f-11ec-931c-7f8cf212e639/history/14E6DE84-33D7-4E8A-87D0... After the initial error, it seems to get stuck in a bad state, with no Helpdesks getting retrieved from Odoo, making it impossible to proceed. (In successful runs, our one helpdesk, "Customer Care", is retrieved.) Since we've been able to get past this sometimes by simply deleting the blend and retrying, it doesn't appear the issue lies with our Blend setup. Please let us know if there's any more information you'd like from our end. Thanks so much!

0 Replies