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raju2703
Contributor
Contributor
‎2020-08-15 05:01 PM

how to make Service now connection with qlik sense

Hi Experts,

I have a requirement to develop dash board using service now incident data and  qlik sense. What are the best way to connect with service now data and qlik sense. I am new to this tool please help me to give some help url or something.

1> Ticket loading <Assigned YTD, Monthly, Weekly + Resolution Index-YTD, Monthly, Weekly>

2> SLA conformance by Severity levels <YTD, Monthly, Weekly>. If not compliant, what is the additional SLA required to meet.

3> Ticket Loading and Resolution by complexity <Simple, Medium, Complex>

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