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knightluffy
Contributor II
Contributor II

ws connection lost when change the network

Hi,

I want to integrate the url with iframe to my system and app. But when the web socket connection was lost and a warning message will popup. The warning message may let you refresh your page. It is not a good experience to the users. Is there a better way to avoid the message showing?

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knightluffy
Contributor II
Contributor II
Author

After searching a lot of data, I still couldn't find a way to resolve the issue. When my phone changed network from 4G to my corp or other network change stage, the iframe must use websocket and the network problem existed whether the sheet is interactive or not.