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Assigning a hostname Alias to a Qlik Cloud Tenant and changing the Display Name

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Sonja_Bauernfeind
Digital Support
Digital Support

Assigning a hostname Alias to a Qlik Cloud Tenant and changing the Display Name

Last Update:

Feb 8, 2024 12:20:48 AM

Updated By:

Daniele_Purrone

Created date:

Dec 16, 2020 3:14:37 AM

This article guides you through changing the display name of your tenant and assigning an alias to your tenant. The original address assigned to your tenant will continue to function.

Alias Host Name change can only be done with paid subscriptions. Display Name can be changed on Trials or Evals Tenant. 

If you are looking to locate your Tenant Hostname and ID, see Find your Qlik Cloud Subscription ID and Tenant Hostname and ID.

Requirements:

  • alias must be less than or equal to 63 characters
  • alias may not start with -
  • alias may not start with xn--
  • alias may only consist of the characters A-Z a-z 0-9 - (dash)
  • alias cannot contain the word "qlik"
  • alias cannot contain specific words (profanity, etc)
  • if the license was purchased before May 2020, contact customer support to request that TENANT_ALIAS=YES be added to your current license


Assigning an alias in the Management Console 

  1. Open your tenant's Management Console. For example, https://<your tenant address>/console

    Alternatively, log in to your tenant or profile and navigate to the Management Console from there.

    management console.png

  2. In the left-side menu, locate Configuration
  3. Open Settings

    configuration and settings menu.png

  4. Content of the page:

    tenant display name.png

    1. Display Name is a "friendly" descriptive name 
    2. Alias hostname is the name that appears in the URL


  5. Proceed with giving your Host Name an Alias
  6. Update and save the Display Name
  7. Update and Save the Alias Name 
    1. Uses Tenant Naming Rules
    2. Will be checked for Availability 
    3. Adds DNS Entry 

      NOTE: you cannot use the name if the name already exists. 

  8. Saving Will Provide Feedback on Success. 
  9. Once Accepted, the new alias name can be used to access the tenant.
The tenant alias may take up to 24 hours to change.
Comments
RoryMcHugh-Catalyst
Partner - Contributor II
Partner - Contributor II

In my experience, I changed the Alias hostname, but the URL didn't update straight away. Qlik Support advised that it can take up to 24hrs to actually change.

mgranillo
Specialist
Specialist

What is the impact of only changing the display name?

Sonja_Bauernfeind
Digital Support
Digital Support

Hello @mgranillo 

It only changes the descriptive name of the tenant, meaning it will be called by the new display name wherever that is applicable. There is otherwise no impact.

All the best,
Sonja 

philipp_kunz
Partner - Creator II
Partner - Creator II

Hello Sonja,

I just deployed a Qlik Saas Tenant that late morning for a customer. We were not able to define an alias host name including the "-" (dash) character (forbidden). According to your post this should still be possible, right? We internally also have setup a Alias Hostname with a "-" dash character for our Saas tenant, that is why i am wondering...have there been changes according regulations?

Sonja_Bauernfeind
Digital Support
Digital Support

Hello @philipp_kunz 

I tested this by adding a dash to my tenant's alias. It worked. I'd recommend logging a ticket with support including the tenant alias you want to use and the exact message you get (and timestamp for error logging purposes).

When I noticed the dash would trigger an error is if it is at the end of the name.

So, test-test works.

test- does not.

I'd also verify that you are using a properly formatted dash and not a similar looking character.

All the best,
Sonja 

philipp_kunz
Partner - Creator II
Partner - Creator II

HI @Sonja_Bauernfeind ,

your post explains our "mistake" .As soon as you type the "-" "dash" in the alias name it throws a warning that this character may not be allowed. by simply continuing tipping and completing the alias all should be fine 🙂 . Sorry for the crossfire 

Sonja_Bauernfeind
Digital Support
Digital Support

@philipp_kunz Glad we figured it out!

Version history
Last update:
‎2024-02-08 12:20 AM
Updated by: