NPrinting Designer Drag and Drop Not Working

[Frank_S]

New report created but drag and drop of NPrinting objects to the report template has no effect. NPrinting object tags cannot be dropped onto the report template.

Cause:

1. Windows advanced scaling, zoom settings not equal to 100 percent. Display settings on the local machine and/or server are not set to 100% and might show any MS Office program like the image below: https://community.qlik.com/t5/Knowledge-Base/NPrinting-Designer-does-not-open-preview-Fails-or-other...

2. Registry key has been modified manually in the computer security policy editor or by Windows Domain Policy to disable drag and drop

Resolution:

1. See community post following for details of this solution: https://community.qlik.com/t5/Qlik-NPrinting-Discussions/NPrinting-New-report-drag-and-drop-has-no-e...

2. To change the resolution you can follow the steps mentioned here: https://www.tenforums.com/tutorials/5990-change-dpi-scaling-level-displays-windows-10-a.html 

! The information in this article is provided as is, and ongoing support on the solution is not provided by Qlik Support.