QlikView Services disconnected in QlikView Management Console: single service error, or 2 services are down is displayed

[Sonja_Bauernfeind]

QlikView Services disconnected in QlikView Management Console. Possible errors show a single service disconnected, or "2 services are down" or "3 services are down" or "3 services or more are down".

The problem may occur after a new installation, an upgrade, or a system change or restart. 

Environment

QlikView 

Troubleshooting Suggestions

1. Verify if the QlikView Windows Services are started. If they are not started, attempt to start them.
   
   Review "Error 1053: The service did not respond to the start control request in a timely fashion when tryin... for details should this error occur. 
   
   
2. Are the services set up with Certificate Authentication / Certificate Trust?
   
   Review QlikView Server Error "SSL: Decrypt Message Error" when using Digital Certificate communication betw...
   
   
3. Are all system requirements met for the QlikView service account?
   
   Verify it is a local Administrator
   Verify it is part of the QlikView Administrators group
   
   
4. Are all system requirements met for QlikView?
   
   See the Qlik Help site for details, verifying against the version used
   
   
5. Review the QlikView Management Service log files, and the individual service logs for possible errors.
   
   See How To Collect QlikView Server Log Files on where to find them.
   
   
6. Verify that the correct URL is used for the services in the QMC. Verify whether you are able to connect to the URL (for instance http://SERVERNAME.DOMAIN:4750/QVWS/Service) or not, to see if the server is able to solve that URL.