Can't log in to Sense by Domain Name from external networks

[Bukan4x4]

Hi all, I'm search a solution for my issue for days, but without success, the scenario as that follow:

I can access and log in on Qlik Sense Hub and QMC by IP number from external network

I can access and log in on Qlik Sense QMC by domain name (e.g. qlik.monaco.cl/qmc)

I can access but NOT log in on Qlik Sense Hub by domain name  (e.g.. qlik.monaco.cl/hub). Qlik show their (user / password) log in screen, after enter correct data, this error is shown:

Is in spanish, but say: "The connection to the qlik engine has failed for unspecified reasons. Update your browser or contact the systems administrator"

I have set up in Virtual Proxies the Host White list with the public IP and Domain name (i.e. http:\\qlik.monaco.cl  https:\\qlik.monaco.cl)

Any idea how I can solve this issue?

Thaks for advance.

Jorge

[YoussefBelloum · Accepted solution]

Hi,

did you put your domain name (e.g: qlik.monaco.cl) on the virtual proxy white list ?

[Bukan4x4]

Thaks youssef, You are right!

I configured http://qlik.monako.cl but not: qlik.monaco.cl (without http://) now is working!

best regards

Jorge

[YoussefBelloum]

You're welcome

Good luck

[vekjaf01]

Al ingresar mis credenciales para acceder a Qlik Sense Desktop me arroja el siguiente mensaje:  : ha fallado la conexión con el motor qlik sense.

Esto ocurre cuando estoy conectado a la red corporativa, en la red mi casa si funciona. Hemos revisado firewall, antivirus y nada.

Agradezco si alguien me puede ayudar.

Saludos!