Error Installing 2.2.4 server in Windows 2012 R2 64-bit x64

[#1]

Hi guys,

i am encountering a number of errors, and have tried everything written on this forum to fix it - without any success.

Errors:

- Proxy service will not start

- Scheduler service will not stop

- From event viewer i get an error on the .Net framework, although 4.5.2 is installed, the error is this:

.NET Runtime version : 4.0.30319.34014 - This application could not be started.This application requires one of the following versions of the .NET Framework:

.NETFramework,Version=v4.5.2

I believe all this is related to the .NET framework as qlik sense somehow believes 4.0.3 is installed, although the server feature view clearly show 4.5 being installed. Also, when downloading 4.5 .NET framework, it gives me the options "Repair 4.5.2 to original state" and "Remove 4.5.2 from this computer"... So Windows can see the 4.5.2, but Sense cannot??

I have tried the following:

- Re-install Qlik Sense Server

- Re-install .NET framework

- The "hack" with making service timeout go from 30 seconds as default to 10 minutes instead

... and a number of smaller things i have forgotten by now, as i am currently debugging on the 5th hour..

Any advice?

THANKS!

[#2]

One of our tech-wizards (#MegaNerds) finally found a solution by trawling all the log files.

It seems that if we rename the old installation folder to "qlik_old", and move everything else to a new drive (d: in this case), the installation ran smoothly - at least it did so the 2nd time...

So it seems there was an error in the first installation (perhaps relating to the timeout time of only 30 seconds at that time), which caused a lot of trouble when trying to uninstall, and then the uninstall probably left som "ghosts" lying around which gave some error messages trying to reach some postgre files in the qlik folder, without any luck...

So not quite clear what the error was - but it is fixed, and next time i will change the default timeout time before beginning the first installation, and make sure to use a new drive for any next installations, should there be an error like this again (most probable)

Thanks to everyone who contributed and tried to same my day ! It is much appreciated guys!

//René

[Emmanuelle__Bustos]

Have you tried this for the timeout?:

1. Click Start, click Run, type regedit, and then click OK.

2. Locate and then click the following registry subkey: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control

3. In the right pane, locate the ServicesPipeTimeout entry. Note If the ServicesPipeTimeout entry does not exist, you must create it. To do this, follow these steps:

  a. On the Edit menu, point to New, and then click DWORD Value.

  b. Type ServicesPipeTimeout, and then press ENTER

4. Right-click ServicesPipeTimeout, and then click Modify.

5. Click Decimal, type 120000, and then click OK. This value represents the time in milliseconds before a service times out.

Note: 120000 milliseconds (2 minutes) is equal to what the default configuration should be.  You may find you need increase this number.  300000 (5 minutes) may be more suitable.

6. Restart the computer.