Error with Qlik Sense Service Dispatcher, cannot manually start the reload of Tasks

[hbuchetmann]

I am not able to manually start the Reload of Tasks in the Qlik Managament Console.

I have a Tast which is autmatically reloading every hour, which works correctly.

From time to time, i want to reaload the task manually, where i click on the task and then on start.

Normally, when you hit the Refresh Button after you start a task, you see the task info changeing. When the tasg finsihes, you see the new timestamp infos under last execution.

When i hit Start now, i get the message number of items that were sucsessfully instructed to start = 1.

But the nothing more happens. I habe to wait until the next hour so the app does reload automatically again.

On the Qlik Sense Server under Event Display, i see hte following Warnings every Time the Qlik Sense Server is restarted:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

  <Provider Name="Qlik Sense Service Dispatcher" />

  <EventID Qualifiers="0">300</EventID>

  <Level>3</Level>

  <Task>0</Task>

  <Keywords>0x80000000000000</Keywords>

  <TimeCreated SystemTime="2021-09-01T06:44:59.000000000Z" />

  <EventRecordID>7501971</EventRecordID>

  <Channel>Application</Channel>

  <Computer>HUB-QLIK</Computer>

  <Security />

  </System>

- <EventData>

  <Data>Unexpected termination (0) for process 0 Facility = NL App Search ExePath = ..\NLAppSearch\nl-app-search.exe Script =</Data>

  </EventData>

  </Event>

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Qlik Sense Service Dispatcher" />
<EventID Qualifiers="0">300</EventID>
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-09-01T06:44:38.000000000Z" />
<EventRecordID>7501966</EventRecordID>
<Channel>Application</Channel>
<Computer>HUB-QLIK</Computer>
<Security />
</System>
<EventData>
<Data>Unexpected termination (0) for process 0
Facility = NL App Search
ExePath = ..\NLAppSearch\nl-app-search.exe
Script = </Data>
</EventData>
</Event>

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

  <Provider Name="Qlik Sense Service Dispatcher" />

  <EventID Qualifiers="0">300</EventID>

  <Level>3</Level>

  <Task>0</Task>

  <Keywords>0x80000000000000</Keywords>

  <TimeCreated SystemTime="2021-09-01T06:43:43.000000000Z" />

  <EventRecordID>7501958</EventRecordID>

  <Channel>Application</Channel>

  <Computer>HUB-QLIK</Computer>

  <Security />

  </System>

- <EventData>

  <Data>Qlik.bot-channel-service (Bot Channel Service) is disabled</Data>

  </EventData>

  </Event>

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

  <Provider Name="Qlik Sense Service Dispatcher" />

  <EventID Qualifiers="0">300</EventID>

  <Level>3</Level>

  <Task>0</Task>

  <Keywords>0x80000000000000</Keywords>

  <TimeCreated SystemTime="2021-09-01T06:38:47.000000000Z" />

  <EventRecordID>7501883</EventRecordID>

  <Channel>Application</Channel>

  <Computer>HUB-QLIK</Computer>

  <Security />

  </System>

- <EventData>

  <Data>Unexpected termination (0) for process 0 Facility = Licenses service ExePath = ..\Licenses\licenses.exe Script =</Data>

  </EventData>

  </Event>

I already tried repair isntallation, with no sucsess.

I then upgraded to the latest version (August 2021), Problem still exists.

[Daniele_Purrone · Accepted solution]

Hi @hbuchetmann : does that happen with any task or only the specific one you mentioned?
Apart from the Event Logs, where you able to investigate the Qlik Sense Logs, right after the issue happens? 

In particular, I would look into the *System* logs for C:\ProgramData\Qlik\Sense\Log\Scheduler\Trace,  C:\ProgramData\Qlik\Sense\Log\Repository\Trace, and C:\ProgramData\Qlik\Sense\Log\Engine\Trace

Look for errors at the time of execution, and check them against our knowledge base to start with.