HUB loading loop when using Virtual proxy with "Session Cookie Domain" set

[Messen]

When entering Sense using a Virtual Proxy where the "Session Cookie Domain" is set - HUB is loading in a loop and ends up with the error "Connection lost...make sure etc. " if the domain set in the "Session Cookie Domain" is not entered in the URL.

"Session Cookie Domain" = domain.dom

Eg.:

https://server/prefix loops and looses connection.

https://server.domain.dom/prefix works like a charm.

Is there any "hack/ideas" for making Sense returning a message like "Dear user - Please enter domain in the URL" or other ideas when users forget to enter the FQDN in the URL ?

Have tried the URL ReWrite tool for IIS which is not a good solution for us. 

We have to use the Virtual Proxy with the "Session Cookie Domain" set due to authentification using Vizlib's WriteBack.

Sense version is May 2024.

Thank you in advance for any ideas 🙂

Regards

Sune

[Rashmi_ramakrishna]

In Qlik Sense, when using a Virtual Proxy with a specific "Session Cookie Domain" set, the behavior you're encountering is expected. The session cookie will only be sent to the specified domain, which is why the short name (without the full domain) leads to connection issues.

Unfortunately, Qlik Sense does not natively provide a custom error message for cases like this when users enter an incorrect URL format.