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How to recover customised end user report from HUB

Dear Team,

After having installation of Qlik sense version 3.0.2 , i am able to host all publised app which was there in previous version and all users were able to access the same but they are not able to see any of their customised reports which was created by them.

Can anyone of you please suggest how to recover the same ?????

Please note-Through binary files i am able to get backup of old app but it doesnot contain any information of customised report created by users.

Thanks in advance.

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