Installing Qlik Sense Server Error

[mccook]

Hi All,

I've installed Qlik Sense x64 onto our Windows Server 2008 64-bit and it says installed successfully, however when I try to open the Management Console or Hub I get the following error message in Google Chrome:

Also tried in internet explorer.

Any help appreciated (I don't usually do the installs).

Cheers,

Dean

[mccook]

Hi Giuseppe,

Tried the 4 steps, no joy.

Cheers,

Dean

[Giuseppe_Novello]

Dean,

Does you certificate name match your machine full qualify name?

Gio

[mccook]

Hi

Yeah it appears so in the Personal and Trusted folders e.g.

qliktest1.xxxxxx.co.uk-CA

Cheers,

Dean

[Giuseppe_Novello]

Dean,

In that case, if you have a Qlik support agreement for Qlik Sense, I would open a support ticket for further help.

Make sure that ports are open, here the default one that Qlik Sense needs:

http://help.qlik.com/sense/en-US/online/#../Subsystems/Installation_Guide/Content/Deployments/SRM_De...

Gio

[Ricardo_Gerhard]

Hi Giuseppe,

   I made the same tests removing certificates and the problem persist. All services is running ok and firewall is disabled.

   Need I open a case in Partner Portal?

   If it´s necessary, I´ve a test enviroment to simulate all installation process or only the problem.

Regards,

Ricardo Gerhard

[Giuseppe_Novello]

Ricardo,

Did you check if the certificate name match exactly as what you machine fully qualify name?

Gio

[Ricardo_Gerhard]

Yes, all certificates was recreate with machine name.

[Giuseppe_Novello]

Ricardo,

After installing it, did you reboot the machine? Also, when you do a netstat -ano do you see the following ports open:

http://help.qlik.com/sense/en-US/online/#../Subsystems/Server_deployment_and_configuration/Content/Q... Sense/QSSRM_Deployment_Ports.htm?Highlight=port

Gio

[Ricardo_Gerhard]

Yes, I rebooted the system and the same issue.

All ports is openning.

[Giuseppe_Novello]

so you are confirming that by doing a netstat -ano all the ports listed on the link I provided are been held by a process "4" or a Qlik process related?  or just assuming because you just disable the firewall?

Gio