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Due to some reason in recent months we are getting alot of error entries in C:\ProgramData\Qlik\Sense\Log\AppDistributionService\Trace which increased the size and count of the log file and also these log files are not getting archieved to our D drive causing storage issues in C drive.
what is causing this error and why is it the log is not getting archived ?
error content is given below
# Timestamp LogLevel MachineName Thread ThreadId ServiceUser Message Exception ProcessId TransactionId DeploymentId
12610 20250118T000025.736+09:00 WARN HQLIK01 83 HQLIK01\manager01 Could not "POST" on "https://localhost:4242/qrs/log/rolled/AppDistributionService?xrfkey=ichbineinberlinR" - Response code: "Forbidden" Reason phrase: "Forbidden" 2912
12611 20250118T000025.738+09:00 ERROR HQLIK01 83 HQLIK01\manager01 Exception caught sending request to : "https://localhost:4242/qrs/log/rolled/AppDistributionService?xrfkey=ichbineinberlinR" Message: "Response status code does not indicate success: 403 (Forbidden)." System.Net.Http.HttpRequestException: Response status code does not indicate success: 403 (Forbidden).↵↓ at System.Net.Http.HttpResponseMessage.EnsureSuccessStatusCode()↵↓ at AppDistributionService.Model.WorkflowExceptionStrategy.ThrowException(HttpResponseMessage response)↵↓ at AppDistributionService.Sense.QrsRestClient.HandleHttpResponse(Func`1 clientCall, String uri, HttpStatusCode[] ignoreExceptions) 2912
12612 20250118T000025.740+09:00 ERROR HQLIK01 83 HQLIK01\manager01 Cannot rotate file. Response status code does not indicate success: 403 (Forbidden). System.Net.Http.HttpRequestException: Response status code does not indicate success: 403 (Forbidden).↵↓ at System.Net.Http.HttpResponseMessage.EnsureSuccessStatusCode()↵↓ at AppDistributionService.Model.WorkflowExceptionStrategy.ThrowException(HttpResponseMessage response)↵↓ at AppDistributionService.Sense.QrsRestClient.HandleHttpResponse(Func`1 clientCall, String uri, HttpStatusCode[] ignoreExceptions)↵↓ at AppDistributionService.Sense.QrsRestClient.ArchiveLogs(String[] fileNames)↵↓ at AppDistributionService.Configurations.LogsRotationService.ExecuteAsync(CancellationToken stoppingToken) 2912
12613 20250118T000025.835+09:00 WARN HQLIK01 83 HQLIK01\manager01 Could not "POST" on "https://localhost:4242/qrs/log/rolled/AppDistributionService?xrfkey=ichbineinberlinR" - Response code: "Forbidden" Reason phrase: "Forbidden" 2912
Hi,
Can you check below link and let me know if it helps?