Do not input private or sensitive data. View Qlik Privacy & Cookie Policy.
Skip to main content

Announcements
Qlik and ServiceNow Partner to Bring Trusted Enterprise Context into AI-Powered Workflows. Learn More!
cancel
Showing results for 
Search instead for 
Did you mean: 
Jossie1
Contributor
Contributor

Lost Dashboard please help

Hi, I’m new to Qliksense and spent a long time updating a new dashboard for work. I have to update it on a weekly basis with the new data and today it was updated correctly by our reporting team and has been previously for a few weeks now. But an hour later in the day today my dashboard was gone and replaced by the previous persons dashboard in my published area, so all my work had gone.

We were told there was a bug and it was my fault for not taking a copy. As this was in my work/published space before being published I wasn’t aware we had to as I’m new to this. 

is there a way of getting back the new dashboard , which was working perfectly fine before? Is this backed up anywhere on a weekly/daily basis?

I just don’t believe the new dashboard has just disappeared, how is this even possible when it was all fine before. 

There shouldn’t be these bugs on something so important surely within a big business? Any help would be appreciated so I can pass it on to my reporting team to try and retrieve the correct new dashboard that I worked hard one.

thank you 

Labels (1)
1 Reply
Jay_Brown
Support
Support

Hello @Jossie1 ,

When you publish and choose to republish, the app may remain in your My work section.  If you publish a new copy of the app, it may disappear from My work, but it would be a new copy that you could then duplicate again from the published stream and it would be My work.

Did your colleagues give any info about a "bug" ID?  What version of Qlik Sense are you using?

If you are working on an app at the same time as other developers, it's possible that they published over your copy of the app, thus overwriting your changes, so more investigation would be required.  In that case, it would definitely be a good idea to make a copy of the app you are spending time on prior to publishing.

To help users find verified answers, please don't forget to mark a correct resolution or answer to your problem or question as correct.