Monitoring Apps Doesn't Load Archived Logs

[mfarsln]

Hi,

We have a qlik sense sense server which has only one central node. When i reload the monitoring apps, it doesn't reload from archived logs. There are log files under archived logs folder from 2018 September but i can't see any data before 2019 August in Qlik App.

Here is the log folders connection strings;

ArchivedLogsFolder : '\\<FQDN>\<Shared>\ArchivedLogs'
ServerLogFolder: 'C:\ProgramData\Qlik\Sense\Log\'

There is one more folder inside the ArchivedLogsFolder which is named as fqdn. You can check the screenshot below.

And there is one more folder inside the ArchivedLogs folder;

So my question is, if i change the ArchivedLogsFolder connection to '\\<FQDN>\<Shared>\ArchivedLogs\fqdn' it checks for node configuration(multi, single) and because there are more than 1 folder, it behaves like a multi-node configuration.

Is this causes to not load archived logs? If it's not then what should be the problem i am facing?

Thanks in advance.

[simon_minifie]

Hi,

Have a look at the KB article below:

https://support.qlik.com/articles/000026358

Had a similar issue, and removing the old qvd files resolved.

Thanks,

Simon