Not able to download any dashboard / sheets to Excel within office 365 but could before.

[SDeLa131]

Was able to download dashboard / sheets to excel within office 365 but now not able to. This is just one user. Cleared cache and did a reboot of the PC still no luck. This just stopped. 

Person just gets the message something went wrong, please try again.

[David_Friend]

@SDeLa131 what version is QlikView?

Check the QVS logs any warnings for this?

[SDeLa131]

We are using Qlik Cloud version 

[David_Friend]

OK, this forum is for QlikView, suggest you post under QlikCloud:

https://community.qlik.com/t5/Move-to-Qlik-Cloud-Analytics/bd-p/qlik-movetosaas

[SDeLa131]

Why would it be Qlikview when we have Qlik  https://wtqsense.us.qlikcloud.com is our URL?  We moved from Qlikview on prem to go to Qlik in the cloud.

[Chip_Matejowsky]

Hi @SDeLa131,

What my colleague @David_Friend is stating is that you opened this thread in the QlikView Administration forum and it should have instead been opened in the Management & Governance forum. 

I have moved the thread so that it is in the correct forum and reaches the appropriate audience.

Best Regards