Performance issues after upgrading to May 2024

[johnh]

Hi There,

I look after a number of sites and I have reports from 3 of them that they are having random performance issues.

This did not occur prior to the upgrade.

The issues include Hub staying Blank, Icon not appearing, on a selection the wheel stays spinning etc.

Has anyone else had issues like this?

[mpc]

Hi, 

What's your previous version and the current one with patch ? 

Kind regards

[johnh]

Hi MPC, 

Thanks as it is from 3 different sites they have upgraded from different versions and are sitting on either May 2024 IR or SR3.

[mpc]

Ok, thx

And the previous version on each site was ? I ask that because some old and useless component or conf can impact performance.

In the log, no information are provided about certificates or conf issue too ?  

[johnh]

Hi Mark,

They all upgraded from different Versions.

One from August 2022, Another from November 2023 and the other from Feb 2024.

If nobody else has experienced similar issues then I will need to dig deeper into log file, OS Patching or AntiVirus changes

Thanks

[mpc]

Hi, 

Some of my customers have experimented performance downgrade after the Nov. 2024 upgrade, regarding Data Connection display, and global navigation. 

Any update about this ? 

Best