Qlik Sense Desktop - Screen Resolution Issue

[csellei]

Hi all,

I have an issue with screen resolution at newest versions of Qlik Sense Desktop. I used to work with version 3.1.1, where resolution was ok according to machine resolution.

I upgraded to version 3.1.2, just download and install whitout any other change, and resolution changes to following:

Version 3.1.3 has same issue than 3.1.2.

After uninstalling and installing version 3.1.1 again, issue is fixed.

Anyone face the same issue? Since I didn't change anything else than Qlik Sense Desktop, I strongly believe that this is a product issue.

Is there any configuration file into Sense Desktop for resolution settings?

Best regards.

Christian.

[johan_soderlund]

I have the same issue and there are some posts about this but have not found any solution. Run the app in the browser at http://localhost:4848/hub instead and the resolution is fine.

[Anonymous]

Working on browser is alternate option, But not really sure how to do that with in desktop.

[nlr-biin_soluti]

Hi,

I'm facing the same issue with 3.1 SR4.

Anyone with a solution other than browser option?

Best regards,

Nicolas

[Anonymous · Accepted solution]

Try navigating to the services.conf file, which can be found here: C:\Users(yourfolder)\AppData\Local\Programs\Qlik\Sense.  Open the file with WordPad or the likes, and under the [browser.parameters] section, add the following parameters:

--high-dpi-support=1

--force-device-scale-factor=1

[csellei]

Great !!!!

It's work for me.

Just adding, I had to restart my machine.

Best Regards.

[nlr-biin_soluti]

Thanks!

It works for me too

Best regards,

Nicolas

[Anonymous]

It worked. Awesome Ricci !!!

[johan_soderlund]

Worked for me as well!

[#10]

Hello Ricci, can you help me to configure?  is it okay like this? Thanks!