Qliksense Enigne Error : 'c:\jws\engine-common-ws\src\coreengine\webfile.cpp' in function 'CWebFile'

[nitesh2020]

Hello Folks,

I am facing below in event viewer  which is related to "Engine", Could you please help if you are seeing similar issues 

The following information is part of the event:'ExtendedException: Type '500' thrown in file 'c:\jws\engine-common-ws\src\coreengine\webfile.cpp' in function 'CWebFile::Open' on line '438'. Message: 'Internal Server Error' and additional debug info: 'http error (500)''

Thanks,

Nitesh Chavan

[lachlanwcast]

Hi there,

We are having the same issue in one of our environments.

Occurring every 15 minutes

November 2020 Patch 14
Single Node

ExtendedException: Type '500' thrown in file 'c:\jws\engine-common-ws\src\coreengine\webfile.cpp' in function 'CWebFile::Open' on line '438'. Message: 'Internal Server Error' and additional debug info: 'http error (500)' and SubException: Type '500' thrown in file 'c:\jws\engine-common-ws\src\coreengine\webfile.cpp' in function 'CWebFile::Open' on line '438'. Message: 'Internal Server Error' and additional debug info: 'http error (500)'

[Technolero]

Were you able to figure out what caused this?

[Albert_Candelario · Accepted solution]

Hello all,

As per my experience such issues might be logged when trying to reach a URL and you get a http-error 500 back or also when fetching data from the Web Connectors.
First thing I would do is checking if you do have tasks failing and check such Tasks scripts to have a better insight on what could be the culprit of the error. 

Also to known if the WebFileUseWinAPI is set in Settings.ini

As for example is listed on QB-7988 of Qlik Sense Enterprise on Windows - February 2022 I... - Qlik Community - 1891982.
Cheers,
Albert