RIM Node is down but services are running

[rohitk1609]

Hi Techies,

I am facing a problem when my RIM node is down but my services are running fine. I am getting below error message in log files:

An operation on a socket could not be performed because the system lacked sufficient buffer space or because a queue was full↵↓Unable to connect to the remote server.

Please help to up the RIM node

Thanks in Advance!

Rohit

[rohitk1609]

Hi Andrea,

Restart your whole site, start with Central to Rim , I hope this will be fine. Rest raise a ticket to Qlik and please share the finding with us too.

Thanks,

Rohit

[agigliotti]

Restarting the central node solved the issue.

I already updated the case to the support portal.

I'll let you know.

Regards

Andrea

[rohitk1609]

This might help you, https://qliksupport.force.com/articles/000028606

[agigliotti]

I followed all the steps of the article.

I really hope this will fix the problem.

Commonly this problem occurs each monday, so next week i'll know if it'll go away.

Thanks for your suggestion.

Andrea