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lachlanwcast
Partner - Creator
Partner - Creator

Remove ridiculous new user 'Welcome' questionnaire

We have an OEM deployment of Qlik SaaS, using an IdP and whenever user's login for the first time they get this ridiculous questionnaire/prompt

The prompt:

1. Cant be closed without answering the questions

2. Asks questions that most business users don't know the answers to

3. Makes it a nightmare for a neat, nice user onboarding experience

lachlanwcast_0-1717385318086.png

 

Why can't this be disabled? ESPECIALLY for tenants that are OEM/managed by a 3rd party

Getting very frustrated at all the changes Qlik have been making with Cloud and this just makes it even worse....How did something like this get past Qlik UX testing? Understand the information provided could be useful for internal analytics but it frustrates the users (and admins of the product) - if the goal is to get Qlik Cloud to be an enterprise product (just like SaaS client-managed) take a look at how this affects sysadmins

 

Labels (2)
11 Replies
lachlanwcast
Partner - Creator
Partner - Creator
Author

Thanks - I have DM'd you

Dave_Channon
Employee
Employee

We have reviewed the processes, with both short and long term actions to remedy this.

If you feel you are still having issues from today please open a support case mentioning this thread and we can make sure you have coverage.

Thanks for the patience here.