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Hello everyone! Has anyone encountered this error and how did you fix it?
After upgrading Qlik Sense Enterprise on Windows from May 2025 Patch 3 to May 2025 Patch 5, we started experiencing performance and connector issues in the script editor.
The side panel in the data load editor loads very slowly (several minutes).
In browser developer tools, the console shows repeated errors related to the SAP Connector:
connector: error executing connector method getConnectionInfo, retrying: QvSapConnectorPackage.exeRunning QvSapConnectorPackage.exe manually from
C:\Program Files\Common Files\Qlik\Custom Data\QvSapConnectorPackage
results in the following error:
.\QvSapConnectorPackage.exe Unhandled exception in Main(): System.IO.FileLoadException: Could not load file or assembly 'Serilog, Version=4.0.0.0, Culture=neutral, PublicKeyToken=24c2f752a8e58a10' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
File name: 'Serilog, Version=4.0.0.0, Culture=neutral, PublicKeyToken=24c2f752a8e58a10'
at QvSapConnectorPackage.SapLogger..ctor(String rootLogDirectory, LoggingLevel logLevel, String pipeName, Boolean groupLogFilesYearMonth, String customFileNameSuffix, IEnumerable`1 logSettings)
at QvSapConnectorPackage.Program.ConfigureLogging(ExecutionMode executionMode, String pipeName, Dictionary`2 namedArgs)
at QvSapConnectorPackage.Program.Main(String[] args)This indicates a missing or incompatible assembly shipped with the Patch 5 version of the connector.
Environment:
Qlik Sense Enterprise on Windows, May 2025 Patch 5
All Connectors from standard bundle. in standard place.
No issues were observed on Patch 3 with the same configuration
This issue was solute in patch7
This issue was solute in patch7