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M1sterdup
Contributor
Contributor

Question in Dutch but answer in English

I have a client who wanted to use Qlik Answes for the first time. He uploaded a file written in Dutch, the whole Cloud is in Dutch, but somehow Qlik Answers came up with an English written answer. 

How can my client solve this ? The prime language in his cloud environment is Dutch, what else is there to change ?

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1 Reply
taka1
Partner - Contributor III
Partner - Contributor III

Hi, I don't know how to solve this problem, but let me share the results in my environment.

Summary of results:
  The knowledge base was created using Japanese data files.
  When I asked questions in Japanese, I received answers in Japanese.
  When I asked questions in English, I received answers in English.
  When I asked questions in Dutch, I received answers in Dutch.

Environment:
  Windows 10 Japanese edition
  Browser: Chrome
    (Website display language settings: 1. Japanese / 2. English)

Qlik Cloud Profile settings / Profile:
  Preferred language: English
  Time zone: Asia/Tokyo
  Regional settings for creating apps and other data preparations: Japanese(Japan)

    Note: As a test, I changed the regional setting from Japanese to English, but the result was the same. See summary of results above.