
Contributor II
2022-11-28
01:34 AM
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1 ticket id with multiple service targets
Hello Everyone, So i have an issue in Qliksense application. I'm dealing with ITSM applications in Qliksense so i have one ticket id and multiple service targets for the one particular ticket.
so how can we show multiple service targets for that tickets. if any one has know this issue please help me out.
Thanks in Advance!
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Champion III
2022-11-28
02:15 AM
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if the ticket has multiple service targets then you should also have associated SLA/SLM id for each of those associated targets ,
SLA /SLM id will be unique for each target
Vineeth Pujari
If a post helps to resolve your issue, please accept it as a Solution.
If a post helps to resolve your issue, please accept it as a Solution.
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Champion III
2022-11-28
02:15 AM
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if the ticket has multiple service targets then you should also have associated SLA/SLM id for each of those associated targets ,
SLA /SLM id will be unique for each target
Vineeth Pujari
If a post helps to resolve your issue, please accept it as a Solution.
If a post helps to resolve your issue, please accept it as a Solution.
444 Views
