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After authenticating successfully against Qlik Sense Enterprise server, I have launched the Qlik Sense Desktop ... the "bubles" are displayed as usual bur after a few minutes, the following error message is displayed:
What does that mean?
What sould I do?
@jed37 Have you checked the log file? What does it say?
Since the error is in a different language, I am not able to figure out what it says. Can you translate?
The default location is <user>\Documents\Qlik\Sense\Log
Make sure that you are using the latest version of the Qlik sense desktop. Latest copy link: https://da3hntz84uekx.cloudfront.net/QlikSenseDesktop/14.28/3/_MSI/Qlik_Sense_Desktop_setup.exe
Let me know how it goes.
I am not able to see that attachment you did. Can you share it again?
Thanks!
Hi @jed37 Yeah sure, Zip file is okay.
Also, take a look at the steps in the below post:
Note: Since the error screenshot is in a different language, please convert it to English and update it.
Thanks!
Hi @jed37 So the issue is resolved after upgrading to the latest version?
Hi @jed37 The attachment is still not visible. Please raise a ticket with our support team so that a technical engineer can take a remote session and take a look at your environment.
https://community.qlik.com/t5/Knowledge/How-to-create-a-case-and-contact-Qlik-Support/ta-p/1710992