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rittermd
Master
Master

Chart Not Behaving

I have one bar chart that is not calculating correct by dimension.

It is a simple bar chart with 1 dimension and 1 measure.  The measure is a master item used elsewhere in the app.  But it doesn't seem to matter what measure I use.  With this dimension I don't get the results that I would expect.

The diimension always shows the same value for each bar.  When they should be different.

At this point I am assuming a data issue.  But am not sure.

I can use this measure with other dimensions and it works.  I can use this dimension with other measures and it works.

I am really not sure what to look for at this point.

Here is the measure code:

Count({<Status={'Active'},Status={'*Waiting*'},Age_filter={"Over a month"}>}IncidentNumber)

The Dimension is the field Team (which contains the group that a helpdesk ticket is assigned to)

This chart just will not react to anything.

1 Solution

Accepted Solutions
sunny_talwar

Is Team and IncidentNumber coming from tables which are not connected to each other?

View solution in original post

4 Replies
sunny_talwar

Is Team and IncidentNumber coming from tables which are not connected to each other?

rittermd
Master
Master
Author

Thank you.  That was stupid on my part.

rbecher
MVP
MVP

Hi Mark,

I think this SET should be:

Count({<Status={"Active", "*Waiting*"}, Age_filter={"Over a month"} >} IncidentNumber)

Astrato.io Head of R&D
sunny_talwar