Connection 'monitor_apps_REST_user' not found when loading Operation Monitor app

[sumanta1234]

Hi All,

Operation Monitor app is getting failed due to below reason:

The following error occurred:

Connection 'monitor_apps_REST_user' not found

The error occurred here:

LIB CONNECT TO 'monitor_apps_REST_user'

Please help.

[Joan_MARTY_P3]

Could have a look in your QMC and see if this data connection is already existing ?

Could you also please give me the version of your software installed ?

[sumanta1234]

Hi Joan,

Data connection is already there and I am using June 2018 version.

[Joan_MARTY_P3]

If the connection is available in the QMC, you shall then be able to use it.

Only thing I see now out the configuration of the connection (still looking for localhost) is that maybe a security rules is blocking you.

Have you created any specific security rules on your platform ?

What is your role on the QMC ?

[sumanta1234]

I have not created any specific security rule.

Role is RootAdmin

[Joan_MARTY_P3]

Let's then perform a check.

In the hub, open an app, go to the script editor and on the right hand side, check if the data connection is available in the data connection list. (if you are confortable with auditing in the QMC, you shall also be able to do the same check with QMC audit functions)

If not, you have a right issue else, it can be an issue on your installation, connector configuration...

[sumanta1234]

All the monitoring apps connection reside in qmc and all are available in qmc but not in script editor data connection.

[juliensaintmaxent3113]

Hello,

do you have connection rights?

in the script do you have the connection?

when you go to the QMC, in Data connection, see the security rules.

The connection in the beginning is assigned to the account that executes Qlik services

if you don't have the rights, create security rules.

Bye

[Joan_MARTY_P3]

+1 according to previous test, you have two options

Create or update security to allow your user or if you're making simple tests just allocate the data connection to you (ownership change)

[sumanta1234]

Hi,

Please find the attached image.