Impossible to connect

[trotignon]

It's impossible to connect. French message : Désolé. Un problème est survenu.

[Richard_T]

Hi,

Will be good to elaborate further the problem so that we can further investigate.

1. What are you trying to do? access the hub or qmc? or connecting to data source or etc...

2. Please provide us the step by step and screenshot of the error you are receiving.

3. Is this work before? If yes, what are the changes made before issue happen

Thanks

[trotignon · Accepted solution]

Hi,

Qlik don't work with Mozilla Firefox... I change for Microsoft Edge and now it's ok.

Seems to be not easy to find help with Qlik !

BR

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Franck TROTIGNON
Group Industrial Director
47/49, avenue Edouard Vaillant
92100 - Boulogne-Billancourt - FRANCE
franck.trotignon@sterimed.fr

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+33 1 77 37 35 13
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+33 6 11 33 94 18

www.sterimed.fr<>

[Albert_Candelario]

Hello @trotignon ,

Thanks for letting us know that with Edge it works.

Is odd that is not working with Firefox and is working with Edge.

Would you be so kind to add the error message and potentially the entries on the Developer Tools of the browser (F12) to see if we can spot any issue when using Firefox? It could be the issue is not on the sense side.

Thanks in advance.

Cheers,

Albert