Issue with SendGrid

[SudharshanK]

Hi,

I am trying to setup Qlik automation to work with Sendgrid so that I get notifications if the automation fails. However, I keep getting the following error when I run the automation:

{
"error": "Error calling endpoint \"SendGrid - Send Email\"",
"endpoint": {
"name": "Send Email",
"datasource": "SendGrid"
},
"request": {
"url": "https://api.sendgrid.com/v3/mail/send",
"method": "POST"
},
"response": {
"status": 401,
"body": {
"errors": [
{
"message": "The requestor's IP Address is not whitelisted",
"field": null,
"help": null
}
]
}
},
"external error": true
}

Can someone pls help?

[AustinSpivey · Accepted solution]

It looks like you may have IP Access Management enabled in your SendGrid environment. You may need to whitelist Qlik SaaS's IP addresses for it to work. This article on the SendGrid help site should help you get the IPs added correctly. This Qlik Help page lists all of the relevant IP addresses that Qlik SaaS and Automations utilizes in each SaaS region.

[SudharshanK]

Thanks a lot. I followed your steps and its working perfectly now!