Hi @Rohit-Prakash Just I enabled the logs and reproduce the issue. In the logs its showing the below error.
07 Mar 2024 13:13:26,248 [1] - ERROR - PipeName=command_e9d051a98647696d4c1ef97e498968ab60110576 Source=QWC ReloadId=ReloadIdNotPassed TenantId=TenantIdNotPassed UserIdType=UserIdTypeNotPassed UserId=UserDirectory=QR;_UserId=cog4243 EngineSessionId=241501 AppId=7d84724e-01b7-4831-b645-a24cf0e23dbe RequestGuid=07a0b33e-eea7-4928-bb26-d542cc99d1be ClientSessionId=8807611c-aabf-4355-a385-6b59f64477e7 ConnectorId=JIRAConnector Sender=HttpHelper retryType=None attempt=1 url=https://jira.XXX.com.qa/rest/api/2/myself method=GET responseTime=110 HttpRequestGuid=57a226ac-054c-4de6-8a57-ebb8945cf5f2 OriginalException=System.Net.WebException:_The_remote_server_returned_an_error:_(404)_Not_Found.
___at_System.Net.HttpWebRequest.GetResponse()
___at_APIConnectorEngine.Qwc.HttpHelper.MakeRequest(eHTTPMethod_method,_String_url,_Object_postData,_Object_state,_Int32_attempt)
___at_APIConnectorEngine.Qwc.HttpHelper.MakeRequestWithRetries(eHTTPMethod_method,_String_url,_Object_postData,_Object_state,_RequestLoggingConfig_loggingConfig) StatusCode=404 WebExceptionStatus=ProtocolError responseContentType=text/html;_charset=iso-8859-1 HTTPHeader_Keep-Alive=timeout=5,_max=100 HTTPHeader_Connection=Keep-Alive HTTPHeader_Content-Length=215 HTTPHeader_Content-Type=text/html;_charset=iso-8859-1 HTTPHeader_Date=Thu,_07_Mar_2024_10:13:26_GMT HTTPHeader_Server=Apache/2.2.25_(Win32)_mod_ssl/2.2.25_OpenSSL/0.9.8y Message=Failed on attempt 1 to GET. HttpStatusCode: NotFound, StatusCode: 404, StatusDescription: Not Found, Message: The remote server returned an error: (404) Not Found., ResponseBody: <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>404 Not Found</title>
</head><body>
<h1>Not Found</h1>
<p>The requested URL /rest/api/2/myself was not found on this server.</p>
</body></html>
Note: Ours is Qlik Sense May 2023 version. JIRA is on premise not cloud. So, while I'm giving only username and password to connect JIRA web connector.
please suggest.
