Message from ReloadProvider: Reload failed in Engine. Check engine or script logs.

[Vikrant]

Hi All,

As I have installed the multi node Qlik sense setup version Qlik sense feb  2021 14.5.4, 

when i am executing the job I am getting the below error in the failed log , also my failed log not showing for downloading,

can anyone tell me , how to resolve this as I am new to Qlik sense I am unable to resolve this.

Host name: cellc-mrtm-exp2.qlik.cellc.com

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2021-07-19 14:45:15 UTC

Max retries reached (0)

2021-07-19 14:45:15 UTC

Changing task state from Started to FinishedFail

2021-07-19 14:45:15 UTC

Message from ReloadProvider: Reload failed in Engine. Check engine or script logs.

2021-07-19 14:45:15 UTC

Changing task state from Triggered to Started

2021-07-19 14:45:15 UTC

Trying to start task. Sending task to slave scheduler cellc-mrtm-exp2.qlik.cellc.com

2021-07-19 14:45:15 UTC

Changing task state to Triggered

[Lucas_Gatling · Accepted solution]

@Vikrant  A valid script log needs to have been created in order for it to be available for download. The fact that it's greyed out means that the script log is not being generated. See the following link on how to resolve that problem. 

https://community.qlik.com/t5/Knowledge-Base/Download-Script-log-button-is-greyed-out/ta-p/1710859

Once you are able to download the script log it should provide you with enough information on what is causing your reload to fail.