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Parkman
Contributor
Contributor

Problem logging into Qlik Cloud

Hi!
Having problem when trying to log in into Qlik cloud. Getting following message:

"Something went wrong, try agin later or contact qlik support"

 

Have tried incognito mode and cleared coockies. i've also tried another browser

 

 

Labels (1)
  • SaaS

1 Solution

Accepted Solutions
Albert_Candelario

Hello @Parkman,

This could be related to your account, so we better check this with our Qlik Support team.

Yu could reach our to our engineers through our Chat, by clicking Contact Support on any Support Page across Qlik Community.

Albert_Candelario_0-1673899774135.png

Cheers,

Albert

 

Please, remember to mark the thread as solved once getting the correct answer

View solution in original post

4 Replies
Daniele_Purrone
Support
Support

Hi @Parkman ! In which region is your tenant? Are you using QlikID, or your own IDP?

 

Daniele - Principal Technical Support Engineer & SaaS Support Coordinator at Qlik
If a post helps to resolve your issue, please accept it as a Solution.
Parkman
Contributor
Contributor
Author

 Hi!Tenant located in Europe and using QlikID @Daniele_Purrone 

Daniele_Purrone
Support
Support

Would you share the name of the tenant? If you prefer not to do that, please open a support case mentioning the name of the tenant, userid, and timestamp for the issue!
Thanks!

Daniele - Principal Technical Support Engineer & SaaS Support Coordinator at Qlik
If a post helps to resolve your issue, please accept it as a Solution.
Albert_Candelario

Hello @Parkman,

This could be related to your account, so we better check this with our Qlik Support team.

Yu could reach our to our engineers through our Chat, by clicking Contact Support on any Support Page across Qlik Community.

Albert_Candelario_0-1673899774135.png

Cheers,

Albert

 

Please, remember to mark the thread as solved once getting the correct answer