QMC skips reload tasks completelt

[yifan_wu]

Hi All,

We have tasks scheduled at 12am everyday and it failed yesterday.

There was no error or failure on the task, it just completely skipped th 4/29 reload.

Example is attached. 

Does anyone know how to fix this? Thank you!

[Giuseppe_Novello]

The logs should tell you something why it got skipped. Not sure if you allow to attached the logs here so I can look at them.

BR

Gio

[yifan_wu]

Hopefully this helps. This is from the operations monitor. 27th and 28th both worked fine, 29th at 7am is a manual reload

[Giuseppe_Novello]

no, unfortunately won't tell me much. 

[yifan_wu]

What logs are you looking for? Because there aren't any for reloading as it never triggered, so the reload time stayed 4/28

[Giuseppe_Novello]

In the scheduler logs what I would be looking and not necessarily in regards the task skipping, sometimes it could be an error with the scheduler that lead the task to be skipped. 

[yifan_wu]

I see. We will see if we could find anything weird in that log.

Thanks

[Giuseppe_Novello]

if not, then I would increase the logs to "debug" and then if the issue happens again, then we revise them once again and see if this time we caught something. 

[yifan_wu]

We pulled the logs and all we have since the manual reboot at 6:20 this morning and nothing helpful.

[Giuseppe_Novello]

Thanks, Like I said on my last message, if you do not get anything from the logs, then I would increase the logs verbosity to "debug" and see if the issue happens again, hopefully then you could see more. 

BR

Gio