Reboot Timelime extension not working

[abhishek2]

Hi Everyone,

I am trying to develop a gantt timeline chart using reboot timeline extension. However, I get the following error.

This visualization was not found on the server. This extension is not available: googtimeline ({1}).

I tried fixing the date format to "YYYY/MM/DD". However, this does not resolve the issue. What can be the issue and how do I fix this?

Regards,

Abhishek.

[miskinmaz]

The issue is not with the date format. 

Try to remove the extension, close the desktop app and then try to add the extension again.

The same is working for QS Desktop April 19

[swarnendu]

@abhishek2  Its working fine with me.

Try to re download it from this link Reboot-Timeline or use anychart extension for creating  gantt chart from this link AnyChart Extension

[abhishek2]

Hi, 

Tried adding the extension again. Did not work. Also installed qlik sense time line extension in which this reboot extension is built.  Same results. 

Am I missing something?

Regards,

Abhishek.

[abhishek2]

Downloaded the link given. Not working. I am wondering if this is a specific issue for me. Thanks!

Regards,

Abhishek

[swarnendu]

Hi @abhishek2  Can you please check your log?

Are you using Qliksense desktop if yes then which version you are using?

[abhishek2]

Hi Swarnendu,

I am using the Feb 2019 version of Qlik Sense Desktop. Will update it to the latest version and post if I see a change in the status quo!

Regards,

Abhishek.

[abhishek2]

Hi,

I updated my Desktop to June 2019 version. It is still showing the same error. Any suggestion/help will be appreciated.

Regards,

Abhishek

[swarnendu]

Look this is working for me fine.

Do one thing go to extension folder and delete the extension and download the extension zip file again and extract it in your root extension folder.

[abhishek2]

Hi Sawrnendu,

Thanks for you help. I did the steps multiple times. Did not resolve the issue. 

However, when I dug deeper in the extension itself, I noticed that the extension uses Google charts jsapi. For this reason, the system on which Qlik Sense Desktop is installed, needs access to the internet. Since, my development server does not have access to the same, it was not able to render the chart properly. I have asked for the same, and will update if this resolves the issue.

A thing to note is that not all extensions use the google charts API. Hence, Other extensions were working fine and hence I did not think about the internet issue before.

Regards,

Abhishek