SMTP Server Change - SMTP Web Connector Configuration Method

[qwebnm]

I am currently testing the SMTP mail sending function, as it is not working properly.

After executing the Qlik SMTP Connector with the SMTP server information and checking the Data Preview, I encountered the following error:

• "Qlik smtp Error connecting to SMTP server (A connection attempt failed because the connected party did not properly respond after a period of time, or the established connection failed because the connected host has failed to respond)."

With the change to a new SMTP server, I understand that we need to reconfigure the settings. Is there a specific part that requires separate configuration? I suspect that there might be an issue with the authentication-related settings, so I referred to the authentication section of the following link: https://help.qlik.com/en-US/connectors/Subsystems/Web_Connectors_help/Content/Connectors_QWC/Adminis...

In the link, there is a mention of "Binding the certificate to the port" with the term "appid." I am uncertain about what "appid" refers to. The link states that there are no parameters, but I am encountering an error.

Could you please help me identify the problem? Is there any specific configuration that needs to be changed in the Qlik SMTP Web Connector when the SMTP server is changed? And what does "appid" refer to?

I would greatly appreciate it if knowledgeable Qlik experts could provide some insights.

Thank you.

[Vicky_Z]

firstly, this "appid" is the parameter for add sslcert command, not app in QS. Please see https://learn.microsoft.com/en-us/windows/win32/http/add-sslcert

My understanding is you can use any valid GUID. 

To setup SMTP Web Connector, binding the certificate is not mandatory. You enable SSL just to add one layer of security. 

The connector configuration depends on which SMTP server you try to connect, which usually provides the detailed settings. for example: https://support.microsoft.com/en-gb/office/pop-imap-and-smtp-settings-8361e398-8af4-4e97-b147-6c6c4a...

[Rakesh_HB · Accepted solution]

Hi @qwebnm,

Along with the above, this might help and will give you more info about setting up SMTP

• Setting Up Qlik Sense to Send Email Notifications on Reload Task Failure 

And, about the "appid" you asked for, here is the information

• Specifies the GUID to identify the owning application. 

Please remember to hit the 'Like' button and make helpful answers as 'Solution Accepted'... Cheers!