Sankey chart does NOT render. 🤔

[JULIOSANCHEZ]

Has anyone faced the same rendering issue with the Sankey Chart? How can I solve it?

Hi everybody! It seems like the Sankey chart at Qlik Sense does not render properly. It shows blank. 🤔🤔🤔

I was trying to do this example but I couldn't get it to work.

https://help.qlik.com/en-US/sense/February2024/Subsystems/Hub/Content/Sense_Hub/Visualizations/Visua...

Thanks a lot!

[steeefan]

What do you mean by "not rendering anything"? Can you post a screenshot of that? Have you tried displaying your data in a straight table to see if there is something to display? If so, could you post a snippet of your data as a CSV or Excel so it would be possible to recreate your situation?

[JULIOSANCHEZ]

Hi Steefan!

Thanks for your reply. Yes, nothing happens. It appears blank. Here is the screenshot.
There is the Sankey chart and a table both configured with 2 dimensions (PRODUCT CATEGORY + COUNTRY) and 1 measure (SUM(SALES)).

I think it is useful to say that it used to work anytime in the past but today it's not rendering. My colleague inherited some of his project files and it used to work the year before, but today it's not rendering. 

We are using Qlik Sense for Windows Enterprise.
Qlik Sense May 2023 Patch 8.
qliksenseserver 14.129.15

[steeefan]

No clue - works for me on Nov 2023 Patch 3:

Have you tried getting rid of the spaces in your field names? That's the only thing I can think of right now.

[JULIOSANCHEZ]

Hi!

Thanks for your help!

There was a bug in our development environment which was preventing the correct rendering. It has already been solved. 

Now, it's rendering correctly.

Thanks! Have a great day. 🙌😃