Hi @balajibc64 "DepartmentHubAdmin" is not default admin role in Qlik Sense. that role must be copied from one of the default Qlik Sense admin role and customized in security rule. you have to check it in your security rule.
*** Qlik Sense service account is setup for accessing Windows folder/folders, no matter which user you login in Qlik Sense.
- When user has been assigned with Root Admin or Content admin role, the user will be able to see the folder structure and drives like c, d when they create a folder data connection.
If you don't want those users who has been assigned with Root Admin or Content admin role to view/load the data in any specific folder, you should remove the "Qlik Sense service account" from the folder. Right click on the folder >Properties>Security tab> Remove the "Qlik Sense service account" from the user permission list. When user create a data connection, they can see the folder but can NOT see the file/files inside the folder in Qlik Sense.
**please note, the "Qlik Sense service account" is in the local admin group, so you will need to remove the local admin group from the folder user permission list as well.
- When user does NOT assign with Root Admin or Content admin role, the user will NOT be able to see the folder structure and drives like c, d when they create a folder data connection.
I hope this is clear.
